The City of Hamilton has been working for almost five months to restore and improve its online systems following a significant ransomware attack, but the work is “far from over,” says the city’s mayor.
During a Thursday afternoon news conference, Andrea Horwath said that on Feb. 25 the Southwestrn Ontaio city of 787,000 residents was “attacked by criminals and extensive damage was done.”
Horwath noted that this amount covers their efforts to recover and restore the city’s online systems as well as retain third-party experts. Horwath added that she appreciates that this cyber security breach, which affected most of the city’s online systems and applications, has significantly impacted people in the community, residents, businesses, not to mention Hamiltton's 8,000-plus member workforce.
"The replacement and upgrade of select IT systems and other improvements will be done in the coming weeks and months. ... We're implementing the necessary upgrades that will better support residents and businesses. These upgrades will keep the city current and well positioned to provide a continuous level of high quality customer service."
“We've taken a strategic approach to restoration and are making decisions based on best meeting the needs of our citizens, our businesses and staff," said Cluckie, who noted that they’ve determined that there is “no evidence” that data or personal information was compromised.
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