'Each morning, someone hand-delivers a stack of test results to the ward. In there, we received several patient results that don't belong to our ward.'.
IT servers at Guy's and St Thomas' Hospital stopped working during last week's heatwave
The anonymous whistleblower, who works as a doctor at Guy's and St Thomas', said this meant "we see very worrying results, but we don't know where the patients are so we spend ages tracking them down". The BBC spoke to a second doctor, Jamie Wallis, a GP in Waterloo, who said their practice "still can't request routine blood tests or urine cultures".
"I've called every day, and no one has called me back to explain," she said. "With the chaos that comes out of this, I don't want to slip through the net. It's hard on my mental health.""With cancer, time is of the essence," she said. Ms Andrews was told the broken IT system meant the hospital "couldn't even access my phone number to call me to cancel" an appointment last week.
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