Grocers Embrace Food Delivery, but They Still Don’t Love It

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Grocers Embrace Food Delivery, but They Still Don’t Love It
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Many supermarkets remain skeptical of delivery, the now-popular service that boosts sales but hurts margins

Retailers have modified their operations to manage the jump in delivery demand, hiring thousands of additional workers and devoting some stores to fulfilling

online orders. That work is pushing up costs that eat into the margins on delivery sales, echoing trouble restaurants have had in delivering food to customers while...

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