The federal government has begun imposing financial sanctions on Canada Life after months of outcry from public servants, retirees and their families who...
Canada Life says early challenges related to the transition of the public service health plan 'have been resolved,' and it is now delivering benefits within expected service levels.
A spokesperson for the Professional Institute of the Public Service of Canada said she hopes the sanctions will serve as a warning to motivate change, but said they're only a first stab at fixing what's wrong. She welcomed the news of sanctions as "a positive step," but said the government is still responsible for actually fixing the underlying problem.
"But as the representative of 2,000 foreign service officers here in Canada, we still have the same problem with the lack of an adequate health insurance plan, especially abroad and especially in the U.S. where the problems are the worst," Isfeld added. "That still needs to be fixed." The couple was in a remote region preparing for a hiking excursion when Rioux began suffering abdominal pain. It was getting worse and worse, so she went to a clinic where nurses decided to send her to the closest hospital by air for an emergency operation.
Rioux said she began her claim with MSH International at the end of August. In mid-April, she received a refund of about $2,000, without any clarity on which bill was being covered. PAFSO's lawyers are studying whether it would be possible to get a ruling forcing the government to put in place a temporary system that would allow employers to take out private insurance, she explained.
She added that Canada Life is working with MSH International to put in place an action plan for international insurance coverage.
MSH International Canada The Federal Government Foreign Service Officers Financial Sanctions Public Servants Sonia Rioux
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