The new Google Flights feature will pay the difference if your airfare goes down before takeoff. Prices are tracked from booking to departure. Like many things that may seem too good to be true, the process of getting paid is more technical than it sounds.
The price must drop more than $5 after you booked, and you must book the flight through the “” function within Google Flights. So instead of using Google Flights to find a deal, then clicking through to an airline’s website to finish the booking, you need to complete the entire transaction within Google Flights.
It doesn’t cost anything to participate in the program, but you’ll need to be logged into a Google account to book the flight, and your flight must be departing from the United States. You must also have your country and region set to the U.S. with USD selected as your currency. When you book your flight, you must have a U.S. billing address and phone number.Google will pay you the price difference within approximately 48 hours.
But you’re locked into the price guarantee once you book the ticket. Google Flights will keep monitoring the price and send you an email if the price drops and you’re owed any money. While Google is calling this a pilot program, spokesperson Craig Ewer said there’s no specific end date. Instead, “we want to carefully assess this initial launch and take it from there,” he said in an email.Airlines have to partner with Google to participate in the Book on Google program — and to appear on Google Flights in the first place, which is why you don’t see every airline in Google Flights searches .
“Book on Google is an option we give to airlines, where they authorize Google to collect the traveler’s flight information [and] payment details, which we then pass along to the airline to complete the booking and manage the reservation,” Ewer said.it will be phasing out Book on Google for U.S. users sometime after March 31.
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