Voice technologies have a long way to go before they can be reliably used for health and medical services, but Google is furthest along.
to gauge how well their services comprehended the 50 most commonly prescribed medicines and whether they could provide accurate information to users.
"We reviewed all the literature, and identified this one area of medication comprehension that is under studied," said Fossat, in an interview with CNBC. "It's especially important to research these voice assistant tools, given the growing demand for them in health care." Google Assistant understood 92% of brand name medicines, and 84% of generics, they found. Siri had just over 58% comprehension of brand names and 51% with generics, while Alexa came in at 55% and 46%, respectively. Google Assistant showed similar results even for people who spoke with different accents, but Siri and Alexa had lower comprehension rates in those instances.
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