The announcement comes as concerns rise from travellers encountering long wait times, and even missed travel dates due to passport delays
In welcome news for northern travellers, Sudbury will be home to a new ten-day passport office, part of new measures to improve service delivery at passport offices across the country.
In addition to the existing passport offices offering pick-up service, Canadians with proof of travel can now both apply and request in-person pick-up of their passport at the 19 Lisgar St. location of Service Canada Sudbury, as well as seven other locations across the country. If Canadians need their passport in less than 10 business days, they will need to visit a passport office that offers express or urgent pick-up service.
The expansion of pick-up sites will allow many Canadians who need to pick up passports to do so closer to their homes, as the release also states that Service Canada is “fully committed to providing passport services within 50 kilometres of the home of Canadians.”
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