German regulator installs monitor at Deutsche Bank for Postbank complaints

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German regulator installs monitor at Deutsche Bank for Postbank complaints
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FRANKFURT, Oct 2 - Germany's top financial regulator is appointing a special monitor to Deutsche Bank to oversee the lender's handling of consumer service problems at its Postbank unit, a blow to the reputation of the nation's top bank.

Deutsche began the acquisition of Postbank, with its millions of clients and roots in the country's postal system, in 2008 during the global financial crisis but struggled for years to integrate it. The effort helped restore profit, but the bank's share price has languished and reputational issues have continued to surface.Deutsche Chief Executive Officer Christian Sewing has said Deutsche had made mistakes on Postbank and that it had devoted hundreds of additional workers to tackle the issues.

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