Frontier Airlines responds to claims they 'gaslight' flyers over carry-on bag size
A message overlaid on the latest viral TikTok video read:"Do you think the bag fits? Here is a video of my bag inside the personal item [bag checker]," which said"one included per customer." The bag appeared to fit inside the checker.
According to the Frontier Airlines website, each passenger is allowed one personal item . The dimensions of the personal item must measure no more than 14 inches by 18 inches by 8 inches, including handles, wheels, and straps. "She [the airline worker] made several people pay because the handle of their purse were raised and were slightly above the line..."
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