The Twitter and Block billionaire made Cash App into a $700 million monster. Now police officers, nonprofit critics and current and former employees say it’s struggling to fight “rampant” criminality.
arlier this year, Kik Messenger user “heyyyydude1” was selling a stash of videos he’d amassed of child sexual abuse. One customer, who said he was a 35-year-old father of two, offered to buy 200 videos for $45. “How do I pay?” he asked.
Current and former employees are now raising concerns about the company’s investment in keeping Cash App clean, and critics are sounding the alarm over what they claim is Block’s lax monitoring and reporting of myriad criminal behaviors on its popular payment tool.
Block spokesperson Danika Owsley said that all forms of human trafficking were not permitted on Cash App. She added that the company operated “in line with applicable laws and regulations,” closing accounts and reporting suspicious transactions to police, while working voluntarily with nonprofits, industry and law enforcement.
In one of the more egregious recent cases, a 26-year-old Asheville, North Carolina, man enticed 15 minor females into either sending him sexually explicit images or having sex with him, typically sending the victim hundreds of dollars over Block’s app. He was sentenced to 28 years in prison. And in another recently unsealed warrant, an FBI agent said the agency had raided the Cash App data of an individual who was suspected of trafficking a 15-year-old runaway in San Diego.
The cases show how vital Cash App data can be when piecing together evidence of a crime, definitively proving how and when illegal content or services were bought. Cash App is often ordered to hand over user information via search warrants, subpoenas and other court orders, and it has regularly provided data, whether it’s a customer’s name, payment details, geolocation or IP addresses used to access the tool, according to case files reviewed by.
Now a moderator of a Reddit forum dedicated to helping sextortion victims, he frets about the ease with which a person can set up a new account. “My account was disabled and it took very little effort to create a new one,” Brian told. “I imagine scammers do the same thing.” Cash App spokesperson Owsley said the company had controls in place to prevent previously removed users from signing up again.
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