Since Air Passenger Protection Regulations came into effect in 2019, tens of thousands of air passengers have complained the airlines aren't playing by the rules.
Since Air Passenger Protection Regulations came into effect in 2019, tens of thousands of air passengers have complained the airlines aren't playing by the rules.
Some passengers and industry experts argue the fines, which typically range between $2,500 and $39,000, aren't much of a deterrent for misbehaving airlines. Since the regulations came into effect in 2019, the agency has been flooded with tens of thousands of complaints that the airlines aren't playing by the rules.for failing to keep passengers updated during flight delays in December., disrupting plans for thousands of holiday travellers.
Jazayeri said the couple spent most of that time waiting for hours in the hotel lobby for word on a rebooked flight.
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