Ultra low-cost carrier Flair is Canada’s worst airline for complaints. More than 20 per cent of its flights generate some sort of complaint to the Canadian Transport Agency.
In the October-December 2022 period, Flair was second only to Sunwing — whichIn fact, since the CTA started publishing data, Flair has always been either the first- or second-worst airline for reported complaints.Blane Johnson, a sales representative from Meaford, Ont., has a story to tell about Flair's mismanagement.
"They sent me to a completely different city. Toronto — that's really quite far from Kitchener," he said. "So, I'm sitting there thinking, am I going to be stranded in Toronto for the night? I'm from the country, I didn't know if anyone was willing to drive me in the middle of the night." Under air passenger protection regulations, delayed passengers like Johnson are entitled to some compensation.
The rocky post-COVID restart to air travel prompted an avalanche of complaints, forcing the CTA to warn travellers it will take at least 18 months for a complaint to be reviewed."Flair just doesn't act like a professional organization. I would never fly them again. It's not worth the headache," Johnson said.After an enjoyable cruise through Alaska, Godbout was booked to fly home on Flair from Vancouver.
Vianney Godbout, left, said he was delayed for hours in Vancouver with Flair after an Alaska cruise. The Montreal-area resident says he still hasn't received his luggage two weeks after his arrival. "It's pretty sad," he told CBC News. "I've been promised a call from a superior every single day. I've never received a call. We have no clue where that bag is.
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Mini-satellites by Canadian university students set for ‘exciting’ space mission - National | Globalnews.caFive satellites — roughly the size of a Rubik’s cube — created by Canadian university students will each carry out a separate space mission that will last one to two years.
Read more »
U.S., Canadian navies stage rare joint mission through Taiwan StraitWhile U.S. warships transit the strait around once a month, it is unusual for them to do so with those of other U.S. allies.
Read more »
Rex Murphy: Strange and sad days in Canadian democracyThe incompetent Trudeau government appears grotesquely unconcerned about foreign interference
Read more »
From boardrooms to sidewalks; A Canadian man’s long road to carbon redemptionConcerned about the amount of carbon the 59-year-old former executive for Coca-Cola and Cirque du Soleil was responsible for emitting throughout his lifetime, Craig Cohon struck out from Trafalgar Square bound for Istanbul.
Read more »
Adam Zivo: The UCP’s victory in Alberta is a win for Canadian addiction policy\u0027Alberta model\u0027 wisely prioritizes treatment and recovery and rejects safer supply
Read more »
BEYOND LOCAL: Eight Canadian divers qualify for world championshipsThis year's World Aquatics Championships take place from July 14-22 in Fukuoka, Japan
Read more »