Sam Cleasby says she was left in tears when told her she could not bring her walking bike on board.
A disabled student left in tears when a bus driver refused let her bring a mobility aid on board has won an apology.
Sam Cleasby, 40, from Sheffield, was attempting to get to university when she was told she could not bring her walking bike on the bus.First Bus Midlands managing director Nigel Eggleton apologised and said what happened "was quite wrong". Ms Cleasby said she was told her walking bike was too big for the bus, and claimed the driver said space at the front was reserved for "real disabled people".
"It was a bit of a shock. I was in tears, I was angry, I was telling him that it was illegal discrimination of a disabled person," she said. "Not every person is going to know about every single mobility aid, but what you don't do is tell somebody they're lying.
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