Federal outsourcing takes place without IT expertise, memo reveals

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Federal outsourcing takes place without IT expertise, memo reveals
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Department in charge of billions of dollars in outsourcing contracts made of report shortcomings. Researchers suggest Canada follow Britain’s lead and impose spending caps on outsourcing contracts

The department responsible for billions of dollars in federal outsourcing contracts prepared a candid assessment of its own shortcomings when it comes to IT work, acknowledging in a note to the

, which reported that Ottawa’s annual spending on outsourcing climbed by 24 per cent in the prior yearTotal spending on outsourcing – which is officially described as professional and special services – reached $14.6-billion in the 2021-22 fiscal year, the most recent data available. The Carleton researchers said senior procurement officers should receive more in-depth training so they can be better informed when signing off on large technology projects.

“GC [Government of Canada] has been trying to invest in the sharing of best practices and lessons learned for decades with limited success,” the note states.

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