Family paid over $1,500 for matriarch's headstone a year and a half ago, but it has never come

They are not the only family either. Countless Yelp reviews and Better Business Bureau complaint reference similar problems.

St. Mary's Catholic Cemetery and Mausoleums in Evergreen Park is the final resting place for many – each marked by a stone. Except one.

We tracked down Gas Monuments – first stopping at their Des Plaines office. We finally caught up with them by phone and arranged a meeting.

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