Researchers say people left higher tips during the pandemic, which led businesses to start asking for more tips. Some of the suggested tip prompts Marketplace saw went as high as 30 per cent.
CBC's Marketplace rounds up the consumer and health news you need from the week. More and more places are asking for tips. Hidden cameras reveal who is and isn't getting themDuring the Marketplace spot check of 100 Ontario businesses, workers at six fast-food restaurants told undercover journalists they don't keep their tips.
While it's illegal for employers in some provinces to pocket tips, front-line employees say it's still happening. The undercover team heard that complaint at six Ontario fast-food establishments, while research found that hundreds of employees have filed complaints about their tips being held back in Ontario and other provinces that have similar tip-protection legislation.
And the scope of where people feel pressure to tip is growing, too, says Marc Mentzer, a professor of human resources at University of Saskatchewan's Edwards School of Business who has studied tipping. Annie Taurasi, who was doing some shopping at Sherway Gardens in Toronto on Monday, says she's buying food, skincare products and gift cards for her family this year. She knows how good it feels to get a deal.But another shopper at the same east-end mall said she often feels bombarded by all the advertising.
Red text, like on Amazon's Black Friday deals, triggers excitement and action, while yellow, like Walmart uses in its stores, is linked to happiness and affordability, she says. Others use a countdown clock or phrases like "one day only.""But the reality is there will always be some deal. So if you don't get this one, later on you may even get a better one. In order to be a smart consumer, we have to prepare ourselves to deal with this.
The world is actually making more plastic. Production has skyrocketed in recent decades with "the annual production of plastics … soaring from 234 million tonnes in 2000 to 460 in 2019," according to the Organisation for Economic Co-operation and Development.
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