How secure is the baggage area at YVR and who is watching it? Here's what you need to know in the wake of the winter storms.
Travellers may have eventually arrived at the Vancouver International Airport in the wake of two major winter storms — but they might still be missing their luggage.
After returning to the airport to look for their Air Canada luggage, the frustrated traveller noticed that there wasn't any security around and was concerned that someone stole it. The family located the carry-on luggage on Boxing Day, Dec. 26, which was four days after their flight landed in Vancouver.
"We've been able to work with them to put up some temporary walls and things like that but all checked baggage is under the care and control of the airlines," added YVR. Each airline has an online section that deals with lost, delayed, and damaged baggage, including Air Canada, WestJet, Flair, Sunwing, Air Transat, and Swoop.
The APR website has a resource that travellers can reference for guidance on what to do if their baggage is lost, delayed, or damaged. Travellers can find information about key deadlines for filing claims, what rights they have, and a step-by-step guide to follow if their bags are delayed.
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