Social media has been blamed for all kinds of societal ills. But there’s no easy formula for reining in what’s bad about it without losing what’s good.
Social media is in crisis. Elon Musk’s Twitter is still afloat, but the engine is sputtering as users and advertisers consider jumping ship. The reputationally-challenged Meta, owner of Facebook and Instagram, is cutting costs to manage a stagnating core business and to fund a bet-the-farm investment in an unproven metaverse. Chinese-owned TikTok faces intensifying scrutiny on national security grounds.
Many view this moment of reckoning over social media with grim satisfaction. Advocates, politicians and activists have railed for years against the dark sides of online platforms—hate speech, vicious trolling, disinformation, bias against certain views and the incubation of extremist ideas. Social media has been blamed for everything from the demise of local news to the rise of autocracy worldwide.
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