Equifax fell short of privacy obligations to Canadians during, after 2017 data breach: privacy commissioner GlobeBusiness
Equifax contravened Canada’s privacy law and fell short of its obligations to Canadians during and after a global data breach in 2017, federal privacy commissioner Daniel Therrien said Tuesday.
“Data security and combatting cybercrime is an ongoing battle for all organizations which requires continued innovation and attention.” Canadians whose personal information was breached were notified the following Oct. 23, but letters sent to them included inaccurate information, including inviting them to use a portal that wasn’t accessible from Canada.
Equifax Canada stored Canadians’ credit files on servers within the country and segregated from Equifax Inc.’s systems. However, the information of 19,000 Canadians was breached after they purchased products and services from Equifax Canada, with Equifax Inc. playing an integral role in delivering the purchases.
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