NEW: Elderly woman waits six hours for an ambulance in Ottawa ottnews
"It was awful because we were feeling that pressure of what can you do and there’s obviously more that you want to do because it was difficult seeing her in that amount of pain every time she slightly moved," said Cathy Deschenes."She realized this is pretty serious and I can’t move," said Deschenes.
Elaine’s family struggled to get her out of the mud and into the garage, trying not to cause her more pain. It was impossible to move her further as they continued to the excruciating wait. There's been a record number of "Level Zero" events in the nation’s capital so far this year, where there are no ambulance crews available to respond to emergency calls.Deschene’s mother-in-law’s condition took a turn for the worse at the six-hour mark. That’s when they called paramedics back and the call was upgraded.
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