A HIGH-STREET store has issued a warning to customers who bought its garden furniture. TK Maxx has recalled its hanging egg chair due to “risk of injury” to customers. The retail giant …
, your rights to getting a refund depends on whether the fault makes the product unsafe.
Sometimes the business will repair the product, for example by fitting a new part. But this should be done for you. If a fault makes a product unsafe to use — and it's difficult to correct the fault — the Consumer Guarantees Act says you might have the right to reject the product and claim a replacement or a refund.
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