The increases are part of an internal review and affect some products whose prices haven’t changed in years
. D&D chief executive officer Matthew Proud said the increases relate to the “significant investment” the company has made in its products and the fact that some prices lagged rivals. For example, according to the, Ghost Practice was one of the least expensive software products for lawyers in the province to manage their firms. Now it will be one of the most expensive, though still cheaper than rival Leap Legal.
Price increases are not unique to D&D: Fellow legal software consolidators including PC Law and Leap have also hiked prices after making acquisitions. Other software vendors have raised prices in response tobecause of the their size and scope. In January, 2021, weeks after D&D bought Canada’s dominant real-estate transaction processing software provider DoProcess LP, it told clients in Ontario it would hike its fee to $129 per deal, from $25.
“We have a very sticky customer base that values our products,” he said. “We anticipate very low churn from this.”
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