So far this year, the city has patched nearly 215,000 potholes in streets and alleys across Chicago.
The I-Team found that less than half of last year's Chicago pothole claims have been cleared for payout.Gina Petrik-Sands and her husband, Bill, were looking forward to spending time with their grandson, who was celebrating his third birthday in February.The couple, who live near Navy Pier planned to drive down to suburban Lockport and spend the day with him.
Potholes happen when water seeps into the pavement and repeatedly freezes and thaws. The expansion and contraction of the water weakens the pavement and causes cracks and holes to form. The Chicago Department of Transportation's website calls its program for tackling potholes "aggressive." Crews often fill potholes within three to six days of the first 311 report, but weather can slow down repairs. Crews fill potholes seven days a week in the winter, Schroeder said.
Last year, 44 million drivers paid for repairs after hitting a pothole, AAA reported, at an average cost of $406 per repair.
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