DoorDash Canada moves to tiered commission system, charging some restaurants 29%

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DoorDash Canada moves to tiered commission system, charging some restaurants 29%
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DoorDash announced the switch Tuesday, saying it will offer restaurants more ‘flexibility’ and help them take advantage of digital growth opportunities

The San Francisco-based food delivery service announced the switch Tuesday, saying it will offer restaurants more “flexibility” and help them take advantage of digital growth opportunities.

The final tier is DoorDash premium. It comes with a 29 per cent delivery commission and eight per cent for pickups. The delivery area for these users is the largest, they get a $50 rebate for spending $100 or more on marketing every month and access to Dash Pass customers but at no difference in commission.

The commission levels used by apps like DoorDash, UberEats and SkipTheDishes have been a persistent complaint for restaurant owners, who say the platforms are eating up much of their profits. “We’re hearing what pricing makes sense and this is what the market looks like now, and we’re pretty proud of what we’ve come up with,” he said.

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