Company cultures marked by mistrust and paranoia lead to poor performance, burnout, and cheating.
Nancy Carter and J. Mark Weber of the University of Toronto Mississauga conducted mock job interviews in which they asked half the candidates to lie and half to tell the truth. Participants watched videos of the interviews and guessed who was lying, and although 85% of participants believed that cynics are better equipped to detect liars, people who had self-identified as cynics were actually less accurate with their guesses.mistrust.
Few organizations use stack ranking today, but many still promote a “culture of genius” that values the lone creative star who comes up with new ideas. Such a culture encourages people to outshine colleagues, sparking unhealthy competition. When workers are pitted against one another, they have little reason to contribute to collective ideas and are more likely to hide knowledge from their peers—damaging relationships and killing innovation.
Leaders who don’t trust their people are more likely to restrict, pressure, and surveil them to ensure that they do the bare minimum and to prevent shirking and cheating—and employees read that mistrust loud and clear. They in turn trust their organizations less, feel less motivated, and are—ironically—The pandemic has made it harder to hover over people’s desks, but companies now use a dystopian array of tools that enable them to, for instance, monitor workers’ keystrokes and screens.
The photographer Jill Greenberg is drawn to the expressions and intelligence that can often be found in her portraits of monkeys and apes, who sometimes appear to be passing judgment on their human cousins.
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