Transparency in pricing should be the norm but consumers are navigating minefields of hidden fees on everything from concerts to movies to hotel stays
When did it become common practice for companies to charge people to death at point-of-sale, after pulling them in with lower advertised prices?
I looked up a cheap night at the MGM Grand during a very low activity period and found a room rate of US$46. The resort fee? Added almost 85 per cent to the room rate at US$39 per day. Resort fees generally cover WiFi and gym access, even if you don’t need them. For example, after a lengthy spell away from North America, I was beside myself on a recent trip back at just how unpleasant it was to simply pay for things versus similar experiences in Britain. In London, if you go out for a meal, the prices on the menu already include tax, and a tip is automatically 12.5 per cent at most restaurants with table service. The amounts of tax and service charge are itemized, so you see what you are paying for.
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