She alleges that after being removed from her home and put in a care home by the council her mother went from being a “relatively sturdy woman to someone who looked very emaciated”
described a lack of leadership in place and found there were not enough staff on duty at night to provide appropriate care and support to people with apprentice staff being left unsupervised.The CQC said people’s privacy and dignity was not always maintained, there was a lack of activities taking place in the home and some people spent the majority of their time in their own rooms which increased the risk of isolation to people.
She said: “I don’t expect any victory to come from this, but I’m not giving up either. I’m just angry at the lack of empathy and dismissive attitude we have encountered. I feel very angry about the whole thing, although it is a bit late now for my mum. The fact that her last years were in that place really still upsets me.”
Ms Jameson said her mother had lived independently in the same bungalow in Marske, east Cleveland, since the early 1960s with her husband Bill, a civil service worker, although the couple later divorced.“Social services agreed at the beginning of 2013 she could stay at home and between us we could look after her,” said Ms Jameson.
“We challenged this through endless court hearings, but we never got to say as much as social services and while some judges were better than others, some barely even asked us to speak. Ms Jameson said: “She wasn’t even able to sit up in a chair without help, whereas when she was at home she could get up and had a frame to walk around and could even get outside into the garden.”
“The council had control over everything, where she lived, her healthcare, her finances, her house,” she said. “The social workers would constantly say things like ‘You just want your mum at home because you want to get her house’.