'Cut and run' customer returns to pay for service after Toronto barbershop's video goes viral

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'Cut and run' customer returns to pay for service after Toronto barbershop's video goes viral
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In an incident dubbed the 'cut and run,' one Toronto barbershop owner recently went viral after calling out a customer who slipped away f...

In an incident dubbed the "cut and run," one Toronto barbershop owner recently went viral after calling out a customer who slipped away from their store without paying for their service., took to TikTok earlier this month in hopes of identifying a customer who visited one of the salon's three locations in Toronto and skipped out on paying for their $50 service.that the customer's card declined after the service.

In an effort to track down the customer, Gosling took to TikTok to show viewers a photo of the individual, asking"Hey Toronto, anybody recognize this guy? He likes to run out on haircuts and not pay for them." The video, which has since been taken down, quickly amassed over one million views and hundreds of comments. In just a few days, Gosling reported that the customer reached out, saying that he wanted to come back to the salon to pay for the service and apologize.

"We had a young man come into the barbershop a couple weeks ago, didn't pay for a haircut. We ended up tracking him down," Gosling explained in an update on TikTok."I said to him when I got a hold of him, 'cause I tracked him down, I said, 'If you come back and you apologize and you pay, I have no problem taking this video down, 'cause I don't want this following you around,'" he continued.

"I really want to make this message clear, because I don't think people do it: We need to highlight when people right their wrongs, as much as when we highlight trying to get ahold of people and make them do the right thing. I feel like people don't champion when they do the right thing," Gosling said.

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