The CTA continues to see gradual ridership increases, with May being the best month since the pandemic, but use of the mass transit system remains low compared to 2019 levels, officials said Wednesday.
CTA officials discussed ridership levels and development projects at its monthly board meeting.
May was the best month for CTA ridership since the pandemic with 24.3 million rides, according to CTA data. This is about 15% higher than May of last year, when 21.1 million rides were taken. These boosts in ridership are due to increases in peak and off-peak ridership, CTA officials said Wednesday. As more people return to work and office occupancies rise, weekday commuter ridership is increasing.
The CTA on Wednesday also announced a new online performance dashboard that allows riders to track the CTA’s performance. The updated performance metrics report is an interactive dashboard that will be updated monthly, according to a press release.
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