Cryptocurrency miners are breaking into Amazon cloud accounts and racking up astonishing bills. Customers can be on the hook for huge charges.
Adjudicating who should pay for the cloud usage fees when an account has been compromised is not straightforward, experts say. While cloud computing providers tend to blame user error, the providers' own security isIn general, software giants should err on the side of protecting their least-savvy users, said Tony Anscombe, chief security evangelist for internet security company ESET.
Users need to have the option of preventing AWS from billing them above a certain amount each month, Quinn said."Don't let me do anything that will cost more money until I affirmatively say yes," he said."Once they let people express intent around what the account is for, a lot of the problems go away."
Chin said he had to jump through hoops larger customers of AWS can bypass by getting access to phone support, which would cost him thousands of dollars a month he does not have. Nearly two weeks after first reporting the charges, Chin is still on edge as he waits for a resolution.
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