Telus and Bell both raised their U.S. and international roaming rates in March 2023
Canada ’s telecommunications regulator says the country’s largest cellphone carriers must take steps to make their international roaming rates more affordable.have until Nov. 4 to inform the CRTC of “concrete steps” they are taking to respond to concerns about rising cellphone fees that Canadians face when travelling abroad.
“Canadians need to stay connected when they travel, but often come home to high cellphone bills,” said CRTC chairperson Vicky Eatrides in a press release. Last year, Industry Minister François-Philippe Champagne asked the regulator to look into wireless roaming fees, saying he was concerned about companies hiking their rates while phone bills in other jurisdictions are generally declining.
Bell users face a daily $13 charge to roam in the U.S., up from $12, and $16 in other countries, up from $15.The CRTC said its review – which relied on confidential information from Canadian cellphone companies, along with studies and public information on roaming – found Canadian travellers often face “inflexible” roaming rates regardless of how much they use their cellphone abroad.
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