The outage happened because CrowdStrike’s Falcon Sensor contained a fault that forced computers running Microsoft’s Windows operating system to crash and show the ‘Blue Screen of Death’
software update that crashed computers globally last week hitting services from aviation to banking and healthcare was caused by a bug in the U.S. cybersecurity firm’s quality control mechanism, the company said on Wednesday.
“Due to a bug in the Content Validator, one of the two Template Instances passed validation despite containing problematic content data,” CrowdStrike said in a statement, referring to the failure of an internal quality control mechanism that allowed the problematic data to slip through the company’s own safety checks.
The extent of the damage from the botched update is still being assessed. On Saturday, Microsoft said about 8.5 million Windows devices had been affected, and the U.S. House of Representatives Homeland Security Committee has sent a letter to CrowdStrike CEO George Kurtz asking him to testify.
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