While first responders in Nova Scotia acknowledge the benefits of crash detection technology in reducing response times, they are also facing challenges due to a rising number of false alarms, which are straining emergency services.
First responders in Nova Scotia say they recognize the value of crash-detection technology to help improve response times, but false alarms are adding to the demand for emergency services . Apple 's crash detection technology was introduced in Sept. 2022. If a car crash is detected, an iPhone or Apple Watch displays an alert and sounds an alarm before calling emergency services and providing a location.
RCMP Sgt. Natasha Farrell, the district commander in Guysborough County, said in one instance three people were helped from a vehicle after first responders received an iPhone crash notification."It's been an iPhone that's fallen off a car," Farrell said. "In one instance, in a neighbouring detachment, a man was playing baseball with his son and the baseball hit his pocket where his iPhone was, and that triggered the notification.
"The police may still follow up with the person to ensure they're OK, but multiple agency resources won't be responding like they would for an actual emergency call," she said. Still, Brett Tetanish, chief of the Brooklyn Volunteer Fire Department, said Apple's technology is needlessly tying up emergency resources despite good intentions to save lives.
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