As employers we must accept even in these unsettling times there are lessons to be learned and some aspects of this new abnormal that we should embrace.
One of the silver linings, I think, is a realization that we can do more of our work remotely. Don’t get me wrong, wealth management is a people-centric business. While we’ve been able to shift operations so the majority of our branch personnel can work from home, doing this long term isn’t ideal. Our value is in the personalized advice we give clients, and that advice thrives on the relationships advisors build with their clients.
Life happens around us every single day. Before the pandemic, employees were still getting calls about sick kids they needed to come pick up or a loved one they needed to drive to an appointment. Those demands are just a little more visible to colleagues and managers today. They certainly have been in my world! A few days ago, I was on a video call with 14 members of my team when my 5-year-old son kept knocking on my door.
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