Simon Fraser University research project finds some seniors struggled with B.C.\u0027s vaccine card because of lack of digital literacy
She said they heard many of the same stories repeatedly, such as seniors asking a friend or a relative to help and referring people to 411.Article content
Shin said some seniors wondered why the provincial government didn’t communicate about the vaccination passport by regular mail. As well, seniors felt information about the documents should have been clearer with less jargon. “There is a definitely a lack of digital literacy with older adults,” Shin said. “COVID has exacerbated that.”
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