OTTAWA — Ottawa expects to spend another $963 million to deal with the Phoenix pay system debacle that has plagued the public service since 2016, and can't yet say what the final price tag will be to axe the system entirely.
OTTAWA — Ottawa expects to spend another $963 million to deal with the Phoenix pay system debacle that has plagued the public service since 2016, and can't yet say what the final price tag will be to axe the system entirely.
The federal government has ambitions to clear that backlog by March of next year. But even as workers get through problem cases, they can't control how many new problems are added to the pile, he said. The government hopes to get through more than half of those cases by the end of the year by bringing more staff on board and using artificial intelligence.
He said one of the department's goals this year is to figure out how much the new payroll system will cost, should it prove to be successful.
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