Toronto Mayor Olivia Chow speaks to reporters in Ottawa on Monday, Feb. 26, 2024.
The City of Toronto says it has received more than 43,000 complaints this week about its vacant home tax notices of assessment from homeowners who claim their properties were occupied last year.It is not acceptable the way that we rolled out this program,' said Toronto Mayor Olivia Chow. 'It is very new as you know. I promise you that I will clean this up so next round people will not have to line up or have to get a bill that is shocking.
Toronto Mayor Olivia Chow apologized on Thursday for confusion created by the notices of assessment, saying she will sort out the problem. If homeowners filed their declaration of occupancy status for their property before the deadline, they will not have to pay, she said."By the time I arrived here, the system was already set. I'm seeing the impact of it. It is not acceptable the way that we rolled out this program. It is very new, as you know.
Diec said she will have to pay a late fee of $21.24 for failing to fill out the declaration of occupancy in time, which she said is a "money grab" by the city.She added the city needs to revamp the vacant home tax to make it more user friendly.The vacant home tax is intended for homeowners who choose to keep their residential properties vacant.
"The funny thing is, when I called 311 to complain, it had a special message telling people to go to the 'online portal' to file their complaints. This was my first hint that something went very wrong on their end, especially when they added something like, 'be patient, the portal might be down due to a high volume of visitors to the website.'"
"The City is receiving a high volume of Notice of Complaint filings through the portal and staff are prioritizing the processing of these complaints," Baker said in the email.Council votes to hike Toronto's vacant home tax to 3% as housing crisis grows
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