It’s unclear exactly how many Chase bank ATMs across the city have curtailed hours. A spokesperson for the bank said that since November, individual branches had been adjusting their hours based on local circumstances.
Make your contribution now and help Gothamist thrive in 2023.Chase Bank cited “rising crime and vagrancy” to explain why it had recently decided to cut back the hours of some ATMs previously open 24 hours a day.
It’s unclear exactly how many Chase bank ATMs across the city had curtailed hours. A spokesperson for Chase, Jerry Dubrowski, said that since November, individual branches had been adjusting their hours based on local circumstances. He declined to comment on specific incidents, but said Chase locations in cities beyond New York had taken similar steps.customer was attacked with a hatchetDubrowski said overall, a small number of ATMs had their hours reduced, but he declined to say how many.
Sunny Ng, a 37-year-old software engineer, noticed the reduced hours at ATMs in Williamsburg and Fort Greene. Dubrowski declined to say whether customers would be compensated for ATM fees if they had to turn to non-Chase ATMs, saying the bank has more than 16,000 ATMs nationwide, and no one had complained about not being able to find an open one.
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