After a month-long strike, Canada Post workers have returned to work, bringing relief to Canadians during the peak holiday shopping season. However, significant backlogs are expected to cause delays for customers.
Canada Post trucks, conveyors and mail carriers resumed operations Tuesday after a month-long strike by over 55,000 postal workers left letters and parcels in limbo and a massive backlog to sort through. Following a ministerial directive, the country’s labour board ordered employees back on the job when it determined the two sides stood too far apart to reach a deal by year’s end.
The resumption of operations brought relief to Canadians across the country amid the peak holiday shopping season, though some customers’ faith in the 157-year-old institution emerged a little bruised. Narintip Wiang In said she was excited and relieved to pick up her Thai passport, which had arrived at a postal outlet in downtown Vancouver the day before the strike began. “I didn’t catch up with the news, so I didn’t know,” she said. “I’ve been waiting for a month to collect this.” She said she needed her passport for a travel visa to the U.S., and she’s also applying for immigration to Canada with a deadline clock ticking down. After leaving the post office, she said she was headed straight to Staples to ship the documents with FedEx because she no longer trusted the postal service with her important immigration papers. “I’m running out of time. It may cause my visa to be refused.” Canada Post warned that customers should expect delays as it works through big backlogs —”mail and parcels trapped in the system” — and that holdups will likely persist into the new year. “With a large, integrated network of processing plants, depots and post offices, stabilizing operations will take time and the company asks Canadians for their patience,” it said in a release Monday. Items stranded in the system include passports, health cards, Christmas cards and gifts, medication and even at-home cancer screening kits. Canada Post handled nearly 8.5 million letters and 1.1 million parcels per weekday on average last year — and much more of both in the holiday seaso
Canada Post Strike Postal Workers Backlog Holiday Season
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