To catch up on the backlog, Service Canada doubled the number of employees processing passports since March, and workers racked up thousands of hours of overtime
OTTAWA — The federal government declared victory over a massive backlog of passport applications Tuesday as the social development minister announced that 98 per cent of the delayed applications have now been processed.
"The backlog is virtually eliminated," she declared during a press conference at a cabinet retreat with her fellow ministers in Hamilton, Ont. "Canadians can have confidence that they should be able to get their passport on time, so long as everything is correct with their application," she said. She said she expects a large number of Canadians to apply in the next few years because the first passports issued with a 10-year expiry date will be due for renewal in July.
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