While some people said they were able to file a claim with the state Employment Development Department on Tuesday, many others said they were frustrated that the online portal malfunctioned.
Two weeks after other states started sending checks, California on Tuesday began accepting unemployment benefit claims from millions of independent contractors, gig workers and the self-employed, but many saidThe reports of technical issues follow weeks of similar complaints from other Californians left jobless by the COVID-19 pandemic, who said they were stymied by error messages and clogged phone lines that kept them from completing applications.
“The website keeps crashing, forcing you to start filling out the entire form all over again, usually all the way from logging in,” he said. “There is no phone support available.” “We’ve got to figure this out,” Newsom said during his daily briefing on coronavirus issues, noting that the agency was “dealing with an unprecedented amount of call volume.”
Documentary filmmaker Alana Maiello said she made several attempts Tuesday to file a claim, but the program repeatedly froze, preventing her from filing. EDD officials said they expect new applications from independent contractors and the self-employed to “rival” the 3.2 million unemployment claims filed in the last month.
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