Byron Holland: Facebook harms its customers and competitors with little to no consequence

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Byron Holland: Facebook harms its customers and competitors with little to no consequence
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Opinion: Facebook harms its customers and competitors with little to no consequence

Born during a global movement focused on racist police violence, the #StopHateForProfit campaign began in mid-June to curb the amplification of hate online. Since then, household-name companies including Coca-Cola and Starbucks joined. Even Canada’s five largest banks have taken a stand.

To justify the harms brought by this approach, Facebook’s apologists will say this is an acceptable tradeoff to protect free speech, but as we all know, free speech has reasonable limits. Every society has set limits on the speech it thinks is appropriate to keep its people, economy and democracy safe.

Countless small businesses are in a difficult spot with no good alternatives to Facebook to promote their business. And, of course, many of these businesses are still gasping for air in the midst of the COVID-19 pandemic. To date, the Cambridge Analytica scandal, massive data breaches, abuse of user data, poor security practices, psychological experiments, record-setting fines and countless other controversies have not been enough to meaningfully reform the social media giant.

A pedestrian wearing a mask walks along Dundas Street West in Toronto past a poster stating “Wanted Theft Of News Content” refering to Facebook founder and owner Mark Zuckerberg and his company’s media usage practises, June 3, 2020.That a movement of multinational corporations, civil liberties groups and grassroots activists can come together during a global pandemic should serve as a wake-up call for Facebook and lawmakers around the world.

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