BT customers issued 11-day warning over disruption to services - what we know

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BT customers issued 11-day warning over disruption to services - what we know
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BT and Openreach staff have voted to stage two 24-hour walkouts in a dispute over pay

Members of the Communication Workers Union will strike on July 29 and August 1after voting for industrial action last month.

“The serious disruption this strike may cause is entirely down to Philip Jansen and his friends, who have chosen to stick two fingers up to their own workforce. “When it became clear that we were not going to reach an accord, we took the decision to go ahead with awarding our team member and frontline colleagues the highest pay award in more than 20 years, effective April 1.

“We're balancing the complex and competing demands of our stakeholders and that includes making once-in-a-generation investments to upgrade the country's broadband and mobile networks, vital for the UK economy and for BT Group's future - including our people.”

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