British teen allergic to dairy died after burger joint said his birthday meal was safe.
."He knew exactly what he could and couldn't eat, and I think it's because we had drilled it into him from an early age."that the restaurant takes"allergies extremely seriously and have robust procedures in place and although those procedures were in line with all the rules and guidelines, we train our staff to respond in the right way."
Wilkinson added that the company"heard what the Coroner said about the need to communicate about allergies," and that"it is clear that the current rules and requirements are not enough and the industry needs to do more." The incident prompted the Carey family to call for a change in British law requiring restaurants to clearly label all allergen information on each individual dish on their menus.," Emma Kocher, Owen's sister, said outside the court on Friday."It is not enough to have a policy which relies on verbal communication between the customer and their servant which often takes place in a busy, noisy restaurant.
"There are hundreds of thousands of people in this country who've got allergies who are very scared or their parents are terrified for them to eat out in restaurants because that is the key place where they are at risk," Moira Carey, Owen's mother told the BBC.Nicole Acevedo is a staff reporter at NBC News Digital where she reports, writes and produces content for NBC Latino and NBCNews.com.
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