Exclusive: ‘Cancellation of the flight was caused by restrictions imposed as a result of a global pandemic,’ a passenger was told by BA
“The Covid-19 pandemic is an external factor, which is beyond the control of the airline and is an ‘extraordinary circumstance’.“Since the cancellation of the flight was caused by restrictions imposed as a result of a global pandemic, in accordance with the provisions of EC Regulation 261/2004, I’m afraid this means you are not entitled to receive EU compensation on this occasion.”have expressed scepticism over the British Airways defence.
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