Digital surveillance has long been used in offices. But it feels different when employees are working from home because of the coronavirus outbreak.
We’re watching you, it told Axos Financial Inc. employees working from home. We’re capturing your keystrokes. We’re logging the websites you visit. Every 10 minutes or so, we’re taking a screen shot.“We have seen individuals taking unfair advantage of flexible work arrangements” by essentially taking vacations, Gregory Garrabrants, the online bank’s chief executive, wrote in the March 16 message reviewed by Bloomberg News.
“Companies have been scrambling,” said Brad Miller, chief executive of surveillance software maker InterGuard. “They’re trying to allow their employees to work from home but trying to maintain a level of security and productivity.
ActivTrak’s inbound requests have tripled in recent weeks, according to CEO Rita Selvaggi. Teramind has seen a similar increase, said Eli Sutton, vice president of global operations. Jim Mazotas, innerActive’s founder, said phones have been ringing off the hook. The software can also be a way for employers to grant more flexibility to workers to fit their jobs around other parts of their lives. It may also let managers spot areas that are overstaffed or where they may need additional hands.
Workers air their grievances on forums such as CodeAhoy, presumably using devices not being watched by their bosses.
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