Border agency official who handled ArriveCan contracts says she’s been suspended as form of retribution

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Border agency official who handled ArriveCan contracts says she’s been suspended as form of retribution
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Diane Daley says she was pressed to blame people who had done nothing wrong as part of internal CBSA probe into government contracting

Diane Daly told a house committee Wednesday that her interview earlier this year as part of that probe was hostile and she was pressed to pin blame on people who had done nothing wrong.A former border agency official who handled ArriveCan contracting files said she’s been suspended as a form of retribution by senior managers because she refused to give false testimony as part of an internal probe into alleged contracting misconduct.

Ms. Daly was a senior adviser at the Canada Border Services Agency’s Border Technologies Innovation Directorate during the period that the agency launched and managed the ArriveCan app, an initially mandatory software tool aimed at facilitating cross-border travel during the pandemic’s frequently changing health requirements. The app remains as a voluntary option.

“My director-general insisted on meeting me and told me in an MS Teams meeting to give false testimony against my former bosses,” she said. “I told them I had nothing negative to say about my former bosses. If I had witnessed any improprieties at CBSA, I would have reported them immediately.” Ms. Daly said she has recordings and transcripts that support her allegations. Brief passages of her discussions with management that she read to MPs did not provide clear evidence that she was told to provide false evidence to CBSA investigators.

“It’s a financial nightmare,” she said, calling for the program to be dismantled. She said she and other CBSA officials had been raising concerns with the TBIPS division about GCStrategies’ “extremely poor documentation” since 2020.

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