The U.S. Census Bureau is scrambling to hire huge numbers of workers to help with the headcount this spring, but getting those jobs is harder for Americans who lack Internet access, or who need more than part-time or temporary work. (WBEZ)
Michelle Richardson, a recruiting assistant for the Census Bureau, helps Felicia Glover reset her password to the census jobs portal on Jan. 16.The U.S. Census Bureau is scrambling to recruit and hire tens of thousands of Illinois residents needed to conduct this year's decennial head count. Those jobs will be vital, particularly in parts of Chicago and other areas where residents have been undercounted in the past.
"Our timelines are very, very strict, and they require us to have enough people in the applicant pool in order to complete the process," said Marilyn Sanders, director for the census bureau's Chicago region, which covers eight states. For one, the online application process may deter residents with limited computer literacy or a lack of internet access.She added that a lack of transparency and consistent communication about the delayed hiring and onboarding process has turned off some applicants.
As for the digital divide, Sanders said her office has deployed recruiting assistants to help applicants at public libraries, job centers, and other agencies around the region. They assist applicants with setting up accounts, resetting passwords, and filling out the application on the census jobs portal, Sanders said.
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