Barclays is ending withdrawals at UK post offices and is instead launching a cash-back scheme at small businesses:
. The decision is part of an agreement that The Post Office unveiled with 28 banks and building societies allowing postmasters and post mistresses to be paid more for accepting deposits and dispensing withdrawals for the three years, which started this past January. The Payment Systems Regulator — which oversees the cash system — warned that it's "concerned about the impact" of the decision.
This drastic contraction in standard cash access points combined with Barclays' decision to not offer withdrawals from post offices is bad news for Barclays customers, especially since they have relied steadily on post office withdrawals, making 1.2 million of them every month, according to an Access to Cash Review cited by BBC.
Barclays is offsetting the decision with alternatives that it deems more efficient. Rather than offer withdrawals at post offices, Barclays says it will launch a cash-back scheme at small businesses in areas where no branch or ATM alternatives are available to customers within 1km . It has also pledged to not close remote or last-in-town branches for the next two years.
Rolling out its cash back alternative to a wide array of retailers quickly and publicizing it successfully will be key for Barclays. If the bank can get enough retailers onboard with its cash-back plan, and that idea does turn out to be more efficient than working with post offices, it could cut down on costs that other banks remain saddled with.
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