Taxi drivers under increasing pressure to provide accessibility, but need more supports say industry members
about the issue on Tuesday after a resident waited hours for a Bel-Air wheelchair-accessible taxi.
Van Vloten said cuts to HandyDART service have meant transportation for vulnerable populations increasingly is off-loaded to taxi companies.published in May 2023 found that in 2022 TransLink provided just half the HandyDART service per senior as it had in 2008. HandyDart is TransLink’s ride-share service for people who cannot use public transportation without assistance, and is available only to registered users.
“Experience in Metro Vancouver and elsewhere shows that substituting taxis for dedicated custom transit vehicles results in sub-standard safety and service, often without any real reduction in costs.”
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